Residence Manager – British Embassy Kathmandu

Residence Manager
British Embassy Kathmandu

Job Description
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category : Foreign and Commonwealth Office (Residence and Support Staff)

Job Subcategory : Residence Coordinator

Job Description (Roles and Responsibilities)

Duration of post: This position is for 6 months subject to date of joining.

Main purpose of job:

To run the official residence of the British Ambassador to Nepal to a high standard, working closely with the household staff Ambassador, his personal assistant and members of the Embassy and 1HMG team.

Additionally, There will be a three months assignment to Residence Manger to ensure that Embassy club is properly established and operating in accordance with FCO guidelines and running with independent governance structure, updated constitution, policy etc. This will include overseeing the external canteen provider during three months transitioning period and ensuring they deliver up to agreed standard.

Roles and responsibilities:

Residence management:

Ensure successful day-to-day operation of the Residence to a high standard.
To ensure visitors are professionally cared for during their stay, including H&S requirements are met (with advice from the CS team).
Ensure that the Residence including garden is well kept at all times in liaison with Facilities Management, and overseeing Residence maintenance issues in liaison with Technical Works team
To be responsible for the Residence official furnishings/inventory.
Events Management:

To ensure events at the Residence are delivered to a high standard.
Work and negotiate effectively with external clients and contractors (working with HMA’s PA).
Staff management:

Residence team’s duties include: supporting all official entertainment; meal and catering planning, cooking and service; cleaning and laundry; preparing for and looking after guests; stock control; administration and budgeting tasks.
Manage, oversee and give direction to the team; to ensure the team pursue their personal development; to support staff during periods of change.
First-point of contact for outsourced personnel.
Operational Management
Continuously review operations to identify better ways of working to secure best value for money and resource savings.
Work closely with the Estates and Security Managers and their team over security/maintenance issues.
Financial Management:

To manage Residence income and expenditure, ensuring full compliance with FCO financial rules and ensure value for money.
To plan, profile and track expenditure for the Residence including costs of official entertainment, procurement of goods, uniforms for staff, wine/drink stocks, etc.
To be responsible for stores and inventory management including food, drink, furniture and other household effects.
Essential qualifications, skills and experience

Other skills / experience / qualifications:

Proven staff management and delivering through a team

Computer literate – Word, Outlook (email) and Excel

Working visa, if not Nepali , or have the status to work in Nepal.

Prior work experience in catering / hospitality industries for at least two years

Required competencies

Changing and Improving, Leading and Communicating, Managing a Quality Service, Delivering at Pace

Application deadline : 15 September 2019

Grade : A2 (L)

Type of Position : Part-Time, Temporary

Working hours per week : 20

Region : South Asia & Afghanistan

Country/Territory : Nepal

Location (City) : Kathmandu

Type of Post : British Embassy

Number of vacancies : 1

Starting monthly salary (NPR) : NPR 42,026

Start Date : 15 October 2019

Other benefits and conditions of employment


For British Embassy candidates, the Local Staff BE Terms & Conditions will apply. For candidates external to the British Embassy, Basic salary will be NPR 42,026 per month.

The successful candidate will be provided with annual leaves, maternity/paternity and membership in the Embassy medical benefits scheme as per the Terms & Conditions of Services.The British Embassy in Kathmandu is part of a world-wide network of 240 Posts, representing British political, economic and consular interests overseas.

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe. We are aiming to make it the best.The British Embassy is an equal opportunities employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation.

Additional information

To Apply:

Please note applications without (a), (b) and (c) will not be considered.

a) Complete the Online Application Form.

b) Attach a detailed CV.

c) Complete the Motivation Segment and competency based question in the Online Application Form.

Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers. Else the application will not be considered.

We will accept only online applications by ­­“15 September’19 midnight.

Please Note:

Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.
The appointment will be subject to Police Verification and other checks including references, educational and professional.
We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.

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